Got a query? have feedback?
Let’s talk!
CALL US
For Customer Service
Toll Free: 1800 209 8700
For IVR Flow, Click Here
Callers outside India only:
+91 22 62749898
Call Centre Timings:
Monday to Saturday - 9 am to 7 pm.
For Online Purchases
WRITE TO US
IndiaFirst Life Insurance Company Limited
12th and 13th Floor, North [C] wing,
Tower 4, Nesco IT Park, Nesco Center,
Western Express Highway, Goregaon (East),
Mumbai – 400063.
EMAIL US
Drop us a line at
For Service Requests
customer.first@indiafirstlife.com
For Claims
claims.support@indiafirstlife.com
For grievances click here
That’s not all! Here’s what else you can do!
- Get a quick quote
GET A QUICK QUOTE
Just send an SMS to +91924449244
And learn how much a policy will cost you!For instance, a final SMS for our ‘IndiaFirst Guaranteed Retirement Plan’could look like:
GRP M DDMMYYYY 500000 Regular Monthly L1Here’s how you can draft your SMS:
Let’s take the same example of our ‘IndiaFirst Guaranteed Retirement Plan’.-
Product Code
The SMS should start with a 3-letter product code to identify the product. For example, GRP for IndiaFirst Guaranteed Retirement Plan. In case you want to calculate the premium for a staff member you have to add an ‘S’ at the end of the product name, for instance GRPS
-
Gender Code
The second parameter is the gender of the customer.¬ For example, M for Male/ Transgender and F for Female.
-
Date of Birth
The third parameter stands for Date of Birth and should be entered in the DDMMYYYY format.
-
Sum Assured
The fourth parameter is the Sum Assured for by the Customer. For instance- 500000
-
Plan Term
This parameter is the policy term available in the plan.
For instance-
Regular
10 years or 15 to 35 years
Limited 1
10 to 35 years
Limited 2
15 to 35 years
Single
5 to 40 years
-
Premium Frequency
This parameter is the premium frequency and it consists of a single alphabet.
M
Monthly
Q
Quarterly
H
Half Yearly
Y
Yearly
-
Premium Type
This parameter is the premium type and consists of a single alphabet.
R
Regular
L1
Limited
L2
Limited
S
Single
-
- Get product information
Get product information
Simply SMS the Product Code (AT, Save, Life, MJ, MB, GR)* to 9244492444
*Note: The SMS codes are product specific and tagged to various IndiaFirst Life products.
- Track NAV & Fund Value
Track NAV & Fund Value
Simply type "Fund < mention policy number >" and send it to 9244492444 from your registered mobile number.
GET ALL PRODUCT CODES
*Note: The SMS codes are product specific and tagged to various IndiaFirst products.
| Product Name | Product Code |
|---|---|
IndiaFirst Anytime Plan | AT |
IndiaFirst Smart Save Plan | Save |
IndiaFirst Life Plan | Life |
IndiaFirst Mahajeevan Plan | MJ |
IndiaFirst Money Balance Plan | MB |
IndiaFirst Guaranteed Retirement Plan | GR |
