Update Contact Details
Contact us for a change of Mobile Number/Email ID through any of the following ways:
ONLINE:
To update your contact details through our website click here.
CALL US:
- On our toll-free number: 1800-209-8700
- Our customer care executive will guide you through the process
EMAIL US:
Email us on customer.first@indiafirstlife.com from your registered email ID with a copy of your request letter, duly signed
MAIL/COURIER:
Send us a Contact Number update/change request letter on the address mentioned below:
IndiaFirst Life Insurance Company Ltd
12th and 13th Floor, North [C] wing, Tower 4,
Nesco IT Park, Nesco Center,
Western Express Highway,
Goregaon (East), Mumbai – 400063.
You would be required to review and change your contact details in case:
- You’ve moved to a new house and therefore, want to change your address for correspondence/mailing
- You’ve changed your contact number or email ID and therefore, want to update it in the system
- There is an error in the contact details mentioned on records
The process to get your address changed is as follows:
EMAIL US:
- Please email us the duly signed Change Request Form to customer.first@indiafirstlife.com along with a self - attested copy of the address proof.
- Click here to view the list of acceptable address proofs
- Don’t forget to mention your policy number in the email.
MAIL/COURIER:
- Write to us or submit a duly signed Change Request Form along with a self -attested copy of any of the address proofs.
- Click here to view the list of acceptable address proofs.
- Send it to us on the address mentioned below:
IndiaFirst Life Insurance Company Ltd
12th and 13th Floor, North [C] wing, Tower 4,
Nesco IT Park, Nesco Center,
Western Express Highway,
Goregaon (East), Mumbai – 400063.
LIST OF ACCEPTABLE ADDRESS PROOFS AS PER AML GUIDELINES
- Aadhaar Card
- Passport
- Ration card
- Voter’s ID card (with address)
- Utility Bills (Mobile, Landline, Electricity Bill, Gas Bill), not older than two months
- Bank account statement with permanent/present residence address visible, not older than two months
- Registered sale agreement copy (residence) or Valid lease/leave-and-license agreement along with a rent receipt.
- Employer’s certificate as a proof of residence
- Bank passbook displaying current address
- Post office savings account passbook displaying current address
Contact us for a change in policyholder name through any of the following ways:
EMAIL US:
- Email us on customer.first@indiafirstlife.com from your registered email ID along with all the relevant documents.
- Alternatively, in case you are sending the request from a non-registered email ID, please fill up the Change Request Form and send a scanned copy to us along with all the relevant documents.
- Click here to view the list of documents
CALL US:
- On our toll-free number 1800-209-8700
- Our Customer Care Executive will guide you through the process
VISIT US:
- Walk in to any of our IndiaFirst Life, Andhra Bank or Bank of Baroda branches with all the required documents
- Click here to view the list of documents
MAIL/COURIER:
- Send your request for an update/change in name at the address below along with all the relevant documents.
- Alternatively, please fill up the Change Request Form and send a duly signed physical copy to us along with all the relevant documents.
- Click here to view the list of documents
- Send it to us on the address mentioned below:
IndiaFirst Life Insurance Company Ltd
12th and 13th Floor, North [C] wing, Tower 4,
Nesco IT Park, Nesco Center,
Western Express Highway,
Goregaon (East), Mumbai – 400063.
LIST OF REQUIRED DOCUMENTS:
- If a correction in name is required, you may submit any standard proof of name such as your driving license, PAN Card or Passport Copy
- In case of a change in surname, kindly submit a copy of your marriage certificate.
- In case of a complete name change, we additionally require a gazette notification and newspaper cutting.