Overview

Got a query? have feedback?
Let’s talk!

CALL US

For Customer Service

Toll Free: 1800 209 8700

For IVR Flow, Click Here

Callers outside India only:
+91 22 62749898

Call Centre Timings:
Monday to Saturday - 9 am to 7 pm.

WRITE TO US

IndiaFirst Life Insurance Company Limited

12th and 13th Floor, North [C] wing,
Tower 4, Nesco IT Park, Nesco Center,
Western Express Highway, Goregaon (East),
Mumbai – 400063.

Drop us a line at

For Service Requests
customer.first@indiafirstlife.com

For Claims
claims.support@indiafirstlife.com

WHATSAPP US

WhatsApp us on

022-62749898

to avail various self-help options

That’s not all! Here’s what else you can do!

  • Get a quick quote

    GET A QUICK QUOTE

    Just send an SMS to +91924449244
    And learn how much a policy will cost you!

    For instance, a final SMS for our ‘IndiaFirst Guaranteed Retirement Plan’could look like:
    GRP M DDMMYYYY 500000 Regular Monthly L1

    Here’s how you can draft your SMS:
    Let’s take the same example of our ‘IndiaFirst Guaranteed Retirement Plan’.

    • Product Code

      The SMS should start with a 3-letter product code to identify the product. For example, GRP for IndiaFirst Guaranteed Retirement Plan. In case you want to calculate the premium for a staff member you have to add an ‘S’ at the end of the product name, for instance GRPS

    • Gender Code

      The second parameter is the gender of the customer.¬ For example, M for Male/ Transgender and F for Female.

    • Date of Birth

      The third parameter stands for Date of Birth and should be entered in the DDMMYYYY format.

    • Sum Assured

      The fourth parameter is the Sum Assured for by the Customer. For instance- 500000

    • Plan Term

      This parameter is the policy term available in the plan.

      For instance-

      Regular

      10 years or 15 to 35 years

      Limited 1

      10 to 35 years

      Limited 2

      15 to 35 years

      Single

      5 to 40 years

    • Premium Frequency

      This parameter is the premium frequency and it consists of a single alphabet.

      M

      Monthly

      Q

      Quarterly

      H

      Half Yearly

      Y

      Yearly

    • Premium Type

      This parameter is the premium type and consists of a single alphabet.

      R

      Regular

      L1

      Limited

      L2

      Limited

      S

      Single

  • Get product information

    Get product information

    Simply SMS the Product Code (AT, Save, Life, MJ, MB, GR)* to 9244492444

    *Note: The SMS codes are product specific and tagged to various IndiaFirst Life products.

  • Track NAV & Fund Value

    Track NAV & Fund Value

    Simply type "Fund < mention policy number >" and send it to 9244492444 from your registered mobile number.

Click here to view all the Product Codes

GET ALL PRODUCT CODES

*Note: The SMS codes are product specific and tagged to various IndiaFirst products.

Product Name

Product Code

IndiaFirst Anytime Plan

AT

IndiaFirst Smart Save Plan

Save

IndiaFirst Life Plan

Life

IndiaFirst Mahajeevan Plan

MJ

IndiaFirst Money Balance Plan

MB

IndiaFirst Guaranteed Retirement Plan

GR