Contact us for a change of Mobile Number/Email ID through any of the following ways:

CALL US:

  1. On our toll-free number: 1800-209-8700
  2. Our customer care executive will guide you through the process

EMAIL US:

Email us on customer.first@indiafirstlife.com from your registered email ID with a copy of your request letter, duly signed

MAIL/COURIER:

Send us a Contact Number update/change request letter on the address mentioned below:

IndiaFirst Life Insurance Company Ltd
12th and 13th Floor, North [C] wing, Tower 4,
Nesco IT Park, Nesco Center,
Western Express Highway,
Goregaon (East), Mumbai – 400063.

You would be required to review and change your contact details in case:

  • You’ve moved to a new house and therefore, want to change your address for correspondence/mailing
  • You’ve changed your contact number or email ID and therefore, want to update it in the system
  • There is an error in the contact details mentioned on records

The process to get your address changed is as follows:

EMAIL US:

  1. Please email us the duly signed Change Request Form to customer.first@indiafirstlife.com along with a self - attested copy of the address proof.
  2. Click here to view the list of acceptable address proofs
  3. Don’t forget to mention your policy number in the email.

MAIL/COURIER:

  1. Write to us or submit a duly signed Change Request Form along with a self -attested copy of any of the address proofs.
  2. Click here to view the list of acceptable address proofs.
  3. Send it to us on the address mentioned below:

    IndiaFirst Life Insurance Company Ltd
    12th and 13th Floor, North [C] wing, Tower 4,
    Nesco IT Park, Nesco Center,
    Western Express Highway,
    Goregaon (East), Mumbai – 400063.

LIST OF ACCEPTABLE ADDRESS PROOFS AS PER AML GUIDELINES

  • Aadhaar Card
  • Passport
  • Ration card
  • Voter’s ID card (with address)
  • Utility Bills (Mobile, Landline, Electricity Bill, Gas Bill), not older than two months
  • Bank account statement with permanent/present residence address visible, not older than two months
  • Registered sale agreement copy (residence) or Valid lease/leave-and-license agreement along with a rent receipt.
  • Employer’s certificate as a proof of residence
  • Bank passbook displaying current address
  • Post office savings account passbook displaying current address

Contact us for a change in policyholder name through any of the following ways:

EMAIL US:

  1. Email us on customer.first@indiafirstlife.com from your registered email ID along with all the relevant documents.
  2. Alternatively, in case you are sending the request from a non-registered email ID, please fill up the Change Request Form and send a scanned copy to us along with all the relevant documents.
  3. Click here to view the list of documents

CALL US:

  1. On our toll-free number 1800-209-8700
  2. Our Customer Care Executive will guide you through the process

VISIT US:

  1. Walk in to any of our IndiaFirst Life, Andhra Bank or Bank of Baroda branches with all the required documents
  2. Click here to view the list of documents

MAIL/COURIER:

  1. Send your request for an update/change in name at the address below along with all the relevant documents.
  2. Alternatively, please fill up the Change Request Form and send a duly signed physical copy to us along with all the relevant documents.
  3. Click here to view the list of documents
  4. Send it to us on the address mentioned below:

    IndiaFirst Life Insurance Company Ltd
    12th and 13th Floor, North [C] wing, Tower 4,
    Nesco IT Park, Nesco Center,
    Western Express Highway,
    Goregaon (East), Mumbai – 400063.

LIST OF REQUIRED DOCUMENTS:

  • If a correction in name is required, you may submit any standard proof of name such as your driving license, PAN Card or Passport Copy
  • In case of a change in surname, kindly submit a copy of your marriage certificate.
  • In case of a complete name change, we additionally require a gazette notification and newspaper cutting.