How FinTech is changing business

FinTech is rapidly paving its way into the lives of the tech-savvy micro entrepreneurs of today it is small businesses move away from conventional methods.

Author:Mohit Rochlani | Date:07 Feb 2020 | Time:09:00:00

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FinTech (Financial Technology) is used to help companies, business owners and consumers better manage their financial operations, processes, and lives. It majorly uses specialized software and algorithms that are used on computers and smartphones to do that. When it was introduced in the 21st Century, it was initially applied at the back-end systems of established financial institutions. But now, it is comprised of different sectors and industries such as education, retail banking, fundraising and non-profit, and investment management to name a few.

FinTech is rapidly paving its way into the lives of the tech-savvy micro entrepreneurs of today. It is also helping small businesses from drifting away from the conventional methods to get microloans for starting, running or scaling up their businesses.

Let’s delve into how FinTech is all set to change the world of business owners.

Better Customer Experience

FinTech helps a business realize how important customer service is to them through research, analysis, and accurate prediction. It gives business a chance to better interact with customers, and users through artificial intelligence (AI). This has created a better link with the customers and deliver exclusive information within a very short period of time.

Improving Payments- Fast, Secured and Easy

People involved in business can easily make financial transactions within a short duration due to the speed offered by FinTech. Also, payments are made simple through the secured and simple interface. Apart from business owners, other fields benefit from it too. For example, online insurance companies are getting payments done online through FinTech.

FinTech has opened a whole new world of opportunities for businesses. They can now offer more and better services at a reduced price. But, if you want to succeed in your business, it is important that you stay up to date with the latest FinTech developments.


Mohit Rochlani

Mohit Rochlani, Director – IT & Operations, IndiaFirst Life Insurance, is at the helm of multiple operational facets and digital disruptions at the company. A founder member of the company, his professional journey across some of the leading financial institutions, spans two decades. Areas that fall under Mohit’s remit include underwriting, among the most critical functions of the insurance business, along with managing the company’s Customer Service and Operations units, as well. He spearheads the complete customer and distributor journey together with being responsible for the retention and persistency of the business generated.

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