STEP 1: CONTACT US
- Question
- STEP 1: CONTACT US
- Answer
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ONLINE:
- Log in to the Customer Portal here.
- Go to the QRC (Queries, Requests and Complaints) section and raise the request/complaint.
EMAIL US:
For Life Insurance Policy:
Email ID: customer.first@indiafirstlife.com
CALL US:
- On our Toll free number 1800-209-8700 from Monday to Saturday between 9am to 7pm.
- Walk in to any of our IndiaFirst Life branch. Locate the nearest branch here.
VISIT US:
Walk in to any of our IndiaFirst Life branch and submit your grievances.
Click here to contact our grievance redressal officers in your city.
MAIL/COURIER:
Write to us at the address mentioned below:
Customer Care
IndiaFirst Life Insurance Company Ltd
12th and 13th Floor, North [C] wing, Tower 4,
Nesco IT Park, Nesco Center, Western Express Highway,
Goregaon (East), Mumbai – 400063After we receive your complaint, we will write back to you with reasons for either redressing or rejecting it, within 15 calendar days from its receipt.
You can view our Grievance Redressal Policy here.