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  • Job Id : 33
    Posted on : 13/02/2017

    Business Development Manager

    Sales - Bancassurance Pan-India

    Job Description

    The Business Manager has the responsibility of driving sales and achieving the sales target for the assigned bank branches

    Target Achievement

    • Drive sales and achieve targets through the bank branches
    • Selling company’s product

    Sales Support

    • Support the CRO in his sales effort, in terms of generating benefit illustrations, accompanying on client calls if required etc

    Relationship Management

    • The Bank is the key customer of the Business Manager and he has to engage an open and trusting relationship with the Branch Managers/officers/staff
    • Engage the employees of the bank branches in regular discussions to transfer knowledge about insurance, Company’s product offerings and understand their issues/ concerns about selling insurance (if any)
    • Ensure that all service requirements are met, medicals facilitated and customers are satisfied.

    Lead Generation

    • Spearhead all lead generation initiative from the bank – whether through walk in, data-mining, referrals and others.

    WORK EXPERIENCE

    0-4 years In Insurance / Banking / Finance / FMCG / NBFC / Pharma Sales and Freshers.

    SKILLS required

    • Result Orientation
    • Leadership Skills
    • Customer Orientation
    • Interpersonal and Communication Skills
    • Energy, Drive and Initiative
    • Cost and Quality Consciousness

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  • Job Id : 22
    Posted on : 30/10/2016

    Phone Manager Remote Sales Digital Direct

    Phone Sales Mumbai

    Job Description

    • Outbound Calling
    • Pursuing leads received via Digital (online) and other campaigns
    • Build customer’s interest in the services and products offered by the company
    • Provide complete policy details to the customer over the phone and sell
    • Maintain minimum level of talk time everyday
    • Meet targets set up on a daily basis
    • Maintain call quality standards as mentioned in the KRA’s
    • Ensure closure and issuance of policies
    • Ensure after sales service to the customers

    WORK EXPERIENCE

    Prior Sales, Insurance / Call Centre Tele calling Experience preferable. Previous Experience Preferably from financial sector.

    SKILLS required

    • Basic computer knowledge/technological skills.
    • Good verbal and written communication skills
    • Efficiency in regional language
    • Ability to build rapport with people and  be a good listener
    • Ability to provide information clearly and effectively
    • A sound knowledge of telephone etiquette
    • Committed, Ambitious and Friendly
    • Good learner
    • Ability to interact and gain trust in order to maintain a mutually beneficial relationship.
    • Ability to comprehend, capture as well as interpret basic customer information
    • Ability to manage difficult customer situations, to respond promptly to the needs of the customer and convince the customer positively.
    • Dependability to follow instructions as well as take responsibility for their actions and also keep commitments
    • Result Orientation
    • High level of motivation and perseverance
    • Sales mindset and a positive attitude

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  • Job Id :
    Posted on : 01/11/2016

    Team Leader Remote Sales Digital Direct Channel

    Phone Sales Mumbai

    Job Description

    TL is responsible Training, hand holding the team and build relationship with the distributor. He/She will also be responsible for achieving the sales target and maintain quality service standards.

    Campaign Management

    • Daily morning huddle & day end review with the team on all running campaigns
    • Set the tone and asking rate for the day in the morning huddle
    • Ensure Call back are attended by the team
    • Ensure confirmed appointments are scheduled for the field
    • Continuous follow up on the follow up till closed.
    • Daily Monitor ANI/CFR till closed therefore, ensuring 80% Login to issuance
    • Ensure seamless execution of ongoing campaigns

    Telephonic Sales & Service Conversion

    • Should always be on the floor
    • Should actively listen to the calls and barge in if necessary: for effective delivery by the caller
    • Give regular feedback and inputs to the caller for bettering the call quality
    • Should ensure Call Quality is never compromised

    Target Orientation

    • Should always be abreast of the current business situation like no. Of leads, conversion %, business numbers , call numbers

    Training

    • Regular training to be imparted to the team
    • To clearly analyse from the calls/data of the caller if call opening/closure is a problem and lead by example. 

    Team Management and Sales target achievement

    • Ensure excellent handholding to maximize productivity
    • Ensure and demonstrate supportive behaviour to the team
    • Ensure and demonstrate supportive behaviour with other functions in the organisation

    WORK EXPERIENCE

    SKILLS required

    • Ability to interact and gain trust in order to maintain a mutually beneficial relationship.
    • Ability to comprehend, capture as well as interpret basic customer information
    • Ability to manage difficult customer situations, to respond promptly to the needs of the customer and convince the customer positively.
    • Dependability; to follow instructions as well as take responsibility for their actions and also keep commitments
    • Result Orientation
    • High level of motivation and perseverance
    • Sales mindset and a positive attitude
    • Basic computer knowledge/technological skills
    • Good verbal and written communication skills. Ability to converse in English & Hindi is essential. Proficiency in other languages such as Marathi, Telugu or Gujarati is an advantage.

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