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Update for Chandigarh Office in Berkley Square Building.
Dear Customer,
We regret to inform you that our Chandigarh office is temporarily closed due to technical issues. We understand that this may cause some inconvenience and we sincerely apologise for the same.
To ensure that your inquiries and needs are addressed promptly, we invite you to use our WhatsApp (WhatsApp number 02262749898) or chat with our bot IRIS on https://www.indiafirstlife.com/ for instant resolution. Alternately, you may reach out to our dedicated customer service team on 1800-209-8700 from Monday to Saturday between 9:00 AM to 7: PM or you may write to us at customer.first@indiafirstlife.com.
We appreciate your understanding and are eager to continue providing you with excellent service.
Best regards,
IndiaFirst Life Insurance Company Limited
CALL US
For Customer Service
Toll Free: 1800 209 8700
For IVR Flow, Click Here
Callers outside India only:
+91 22 62749898
Call Centre Timings:
Monday to Saturday - 9 am to 7 pm.
For Online Purchases
WRITE TO US
IndiaFirst Life Insurance Company Limited
12th and 13th Floor, North [C] wing,
Tower 4, Nesco IT Park, Nesco Center,
Western Express Highway, Goregaon (East),
Mumbai – 400063.
EMAIL US
Drop us a line at
For Service Requests
customer.first@indiafirstlife.com
For Claims
claims.support@indiafirstlife.com
For grievances click here
That’s not all! Here’s what else you can do!
- Get a quick quote
GET A QUICK QUOTE
Just send an SMS to +91924449244
And learn how much a policy will cost you!For instance, a final SMS for our ‘IndiaFirst Guaranteed Retirement Plan’could look like:
GRP M DDMMYYYY 500000 Regular Monthly L1Here’s how you can draft your SMS:
Let’s take the same example of our ‘IndiaFirst Guaranteed Retirement Plan’.-
Product Code
The SMS should start with a 3-letter product code to identify the product. For example, GRP for IndiaFirst Guaranteed Retirement Plan. In case you want to calculate the premium for a staff member you have to add an ‘S’ at the end of the product name, for instance GRPS
-
Gender Code
The second parameter is the gender of the customer.¬ For example, M for Male/ Transgender and F for Female.
-
Date of Birth
The third parameter stands for Date of Birth and should be entered in the DDMMYYYY format.
-
Sum Assured
The fourth parameter is the Sum Assured for by the Customer. For instance- 500000
-
Plan Term
This parameter is the policy term available in the plan.
For instance-
Regular
10 years or 15 to 35 years
Limited 1
10 to 35 years
Limited 2
15 to 35 years
Single
5 to 40 years
-
Premium Frequency
This parameter is the premium frequency and it consists of a single alphabet.
M
Monthly
Q
Quarterly
H
Half Yearly
Y
Yearly
-
Premium Type
This parameter is the premium type and consists of a single alphabet.
R
Regular
L1
Limited
L2
Limited
S
Single
-
- Get product information
Get product information
Simply SMS the Product Code (AT, Save, Life, MJ, MB, GR)* to 9244492444
*Note: The SMS codes are product specific and tagged to various IndiaFirst Life products.
- Track NAV & Fund Value
Track NAV & Fund Value
Simply type "Fund < mention policy number >" and send it to 9244492444 from your registered mobile number.
GET ALL PRODUCT CODES
*Note: The SMS codes are product specific and tagged to various IndiaFirst products.
| Product Name | Product Code |
|---|---|
IndiaFirst Anytime Plan | AT |
IndiaFirst Smart Save Plan | Save |
IndiaFirst Life Plan | Life |
IndiaFirst Mahajeevan Plan | MJ |
IndiaFirst Money Balance Plan | MB |
IndiaFirst Guaranteed Retirement Plan | GR |
